How should I store my tea to keep it fresh?

To ensure your tea stays fresh and flavorful, store it in a cool, dry place away from direct sunlight. Our tea packaging is designed to protect the tea from air and moisture, but for added longevity, consider transferring your tea to an airtight container.

I get a sample before purchasing a full pack?

At this time, we do not offer individual samples for sale. However, we do occasionally include small sample packs with orders or offer sample sets for purchase. Keep an eye on our website and newsletters for such offers!

Are your teas organic?

We are committed to providing high-quality teas. Many of our selections are organic, and we clearly label these on our website. Our goal is to source the finest and most responsibly grown teas available. We are happy to support local wholesalers and manufacturers.

Do you offer any caffeine-free options?

Absolutely! We have a range of caffeine-free herbal teas that are perfect for relaxation and evening enjoyment. Check out our descriptions for caffeine calls outs for delicious caffeine-free options.

How do I know the right brewing time and temperature for each tea?

Measuring Your Tea:

Use 1 teaspoon of tea per 6 to 8 oz of water. For fluffier teas (like some white teas), use about 1 tablespoon, and for denser teas, reduce the amount slightly.

Black Tea (e.g., Midnight Black): Boiling water, steep for 3-4 minutes.
Green Tea (e.g., Gunpowder Green): Water at 170-180°F, steep for 2-3 minutes.
White Tea (e.g., Pearl White): Water at 180-195°F for 3-7 minutes depending on desired strength.
Herbal Teas (e.g., Lemon Mint, Chamomile Citrus): Boiling water, steep for about 5 minutes.
Fruit-Infused Blends (e.g., Pineapple Passionfruit): Water just off the boil, steep for 3-4 minutes.
Iced Tea: Brew with half the hot water recommended, steep, remove leaves, then add cold water.

Do you ship internationally?

Currently, TeaSZN ships only within the United States. We are looking to expand our shipping options in the future and will keep our customers updated through our website and social media channels.

What is your return policy?

Customer satisfaction is our top priority. If you’re not satisfied with your purchase, please contact us at info@teaszn.com. Our return policy details can also be found on our website.

How much tea is in one TeaSZN package?

Each TeaSZN package contains one ounce of our premium tea, which is ideal for brewing 10-15 delightful cups. Opting for 6 oz servings allows you to enjoy closer to 15 cups, making the most of every flavorful ounce.